For many years, brands have invested time, money, and creativity into improving search engine optimization (SEO). SEO is crucial for content writing because it enhances visibility by helping content rank higher in search engine results, thereby increasing organic traffic and reaching a targeted audience effectively. By integrating relevant keywords, optimizing metadata, and creating quality, user-friendly content, SEO makes it easier for potential readers to discover and engage with your content, improving credibility, authority, and ultimately driving conversions and achieving marketing goals.
But with AI chatbots increasing in popularity, brands are starting to wonder if the paradigm has changed. Consider the following:
Meta AI: Meta AI leads with over 800 million monthly active users where it is integrated across Facebook, Instagram, WhatsApp, and Messenger.
ChatGPT (OpenAI): With approximately 600 million monthly users, ChatGPT remains a top choice for general-purpose AI interactions. The latest GPT-4o model supports text, image, and voice inputs, enhancing its versatility.
Google Gemini: Gemini has seen rapid growth, reaching 350 million monthly users. Its integration with Google’s ecosystem and multimodal capabilities make it a strong contender in the AI chatbot space.
Microsoft Copilot: Formerly known as Bing Chat, Copilot is embedded within Microsoft 365 applications, offering AI assistance across tools like Word and Excel. It boasts around 100 million monthly users.
Many clients and colleagues have been asking me if they should turn their attention to chatbots and away from SEO, if all that SEO investment is about to become worthless, and how they might be able to use chatbots to help with marketing.

How SEO Influences AI Chatbot Answers
AI isn’t just a passing trend. It’s also surpassed screens, showing up as AI assistants in many devices. Voice assistants in homes, AI integrations in browsers, and standalone applications are just a few of the new AI implementations, which now seem like they’re everywhere.
But AI uses SEO much more than we might realize. Chatbots don’t just regurgitate search engines’ top results; they use SEO to generate answers. It usually comes down to this:
- Training Data: AI models are trained on massive datasets scraped from the Internet, including content optimized for search engines. When websites follow SEO best practices, they become more valuable training material for AI systems. Chatbots often use sources with a clear structure, comprehensive information, and authoritative content.
- Information Retrieval: Many modern AI assistants don’t just rely on their training data. They actively search the Internet for up-to-date information. When they do, they choose optimized, discoverable content and rank well.
- Content Structure and Readability: AI can digest the information better by creating well-structured content with clear headings, concise explanations, and scannable formats. AI models require readable content to synthesize information more efficiently.
- E-E-A-T (Experience, Expertise, Authoritativeness, Trustworthiness): Search engines and AI systems prioritize content demonstrating experience, expertise, authoritativeness, and trustworthiness. That means they’re concentrating on content that will appeal to large audiences. Optimizing for E-E-A-T makes your content more attractive to search engines and AI models.
- Structured Data: Technical SEO practices provide valuable context that helps AI models accurately interpret and represent your information when responding to user queries. They make it easier to extract specific information accurately.
Why SEO Is Not the Primary Basis
Of course, it would be wrong to assume that AI chatbots regurgitate SEO-optimized content. It’s much more involved.
- Beyond Rankings: AI systems provide the most helpful and direct answers possible. It doesn’t just repeat what ranks highest. For example, a page ranking #7 might rank higher than one on page #1. The most concise answer usually wins.
- Natural Language Understanding: Modern AI doesn’t rely simply on keyword matching. It understands context, nuance, and user intent in ways traditional SEO never could.
- Multiple Sources: AI responses often include information from various sources. They create the most comprehensive answers rather than relying on a single top-ranked page.
- Personalization: Advanced AI chatbots are all about making new content more understandable. They reformulate answers to make them easier for humans to understand.
Generative Engine Optimization (GEO)
Smart marketers aren’t abandoning SEO; they’re evolving. The most common approach is called “Generative Engine Optimization,” which focuses on making content not only discoverable but also formatted for AI comprehension.
GEO strategies include:
- Creating high-quality, comprehensive content that directly answers user questions
- Structuring data in an AI-related format
- Ensuring content is fresh, accurate, and uses E-E-A-T
- Optimizing for natural language queries
The Future of Marketing in an AI-Driven World
SEO and AI aren’t at odds. Both are subject to evolution because they offer challenges and opportunities for forward-thinking marketers.
The companies that will thrive in the new environment will understand the nuanced relationship between traditional search optimization and AI-friendly content. That means that future marketing will include a dual strategy that serves both human readers and machine learning systems.
As AI technology advances, we will likely see new metrics that measure content effectiveness beyond the traditional SEO indicators. Engagement depth, information accuracy, and problem-solving capacity will likely become the new currencies of digital marketing.
The brands that will excel in this landscape can adapt quickly. So, here’s a quick action plan:
- Don’t abandon SEO, enhance it. Quality content, technical excellence, and authoritative backlinks are still essential.
- Start monitoring AI responses. Regular queries for AI chatbots relating directly to your brand will help you adapt quicker. Ask questions like “What information is surfacing?” “Is this accurate?”
- Address gaps and misinformation. Chatbots can make mistakes. If they’re giving out outdated or incorrect information about your brand, create content specifically tailored to address those narratives.
- Embrace structured data. Make your content as machine-readable as possible.
- Focus on solving problems. Create content that thoroughly answers your customers’ questions, and do it authoritatively.
The bottom line is that you should continue paying attention to SEO, closely monitor the responses generated by various AI tools when asked about your brand, and then adjust and enhance your SEO efforts accordingly. Doing so will increase the likelihood that chatbots deliver the information you want your target audience to see.